Aston Hotels & Resorts Receives Five Quality Assurance Awards from MLT Vacations
HONOLULU, HI (February 14, 2011) – Five of Aston Hotels & Resorts properties' have received the prestigious 2010 MLT Vacations Quality Assurance Awards. The Aston Waikiki Beach Hotel, Aston Waikiki Sunset, Aston Waikiki Circle Hotel, Aston Kaanapali Shores and the Aston at the Maui Banyan were honored with the awards, presented at MLT University in St. Paul, Minnesota.
Presenting the award, Elizabeth Moriarty, MLT vice president of product development, noted that each of these Aston Hotels & Resorts properties demonstrated exemplary operational consistency and top-notch quality standards. “We are happy to recognize these five hotels for their outstanding quality, customer service and product delivery ensuring our customers receive the best experience possible,” Moriarty said.
The Quality Assurance Award recognizes hotels that achieve 99% customer satisfaction index and 99% product delivery performance with a minimum of 100 bookings. According to MLT, for the 2010 award, results were measured against the experiences of more than 450,000 customers who traveled with Delta Vacations, Continental Airlines Vacations and Worry-Free Vacations from the U.S. and Canada. Out of more than 700 hotels offered by MLT in Mexico, the Caribbean, Latin America, Hawaii and Las Vegas, only 117 qualified to receive the award.Return to Main 2011 Aston Press Releases Page